We will refund if our tools don't work for more than 3 days. In this case you can ask for refund via live chat. Our exicutive will try to solve your issues, If we are unable to solve your issues then we will inititate your refund. **Most of the tools don't work on mobile if you are a mobile user and want to buy our service please contact us via live chat. We don't refund you if you claim as mobile user after puchasing tools which don't work on mobile. **We will not provide any refund if your account get blocked by our system for sharing or stealing cookies. **Refund can take maximum one week to inititate.